Are you a new user? This guide will help you with setting up your PS5.
Keep your PS5 up-to-date with the latest system software.
Find out how to use PS5 USB ports to charge and connect devices.
Learn how to transfer your progress, accounts and games to PS5.
Learn how to store and manage data on PS5.
A guide on extending PS5 storage with an external USB device.
Learn how to solve issues using our self-service portals.
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Room 05-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Operating hours: Mon - Sat 11:00 - 20:00 ; Closed on Sun & Public Holidays
Find the online manual for your PlayStation system.