WS-116329-2

PSN sign-in ID or password does not match.

If you see this error, the PSN sign-in ID or password you entered may be incorrect:

  1. The character input for the password is case sensitive.
  2. Please check the sign-in ID and password and try again from Settings > Users and Accounts > Account.
    Just in case, you can also check to see if you can sign in from another device such as a PC.

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