PS5™ support

PlayStation®5

PlayStation Support

Get started with your PS5

Are you a new user? This guide will help you with setting up your PS5.

Update your system software

Keep your PS5 up-to-date with the latest system software.

PlayStation 5 USB ports guide

Find out how to use PS5 USB ports to charge and connect devices.

PS4 games

Curious to learn about PS5 backwards compatibility or how to upgrade your PS4 title to a PS5 version? 

Transfer data from PS4 to PS5

Learn how to transfer your progress, accounts and games to PS5.

Manage your PS5 storage 

Learn how to store and manage data on PS5.

Expand your PS5 storage 

A guide on extending PS5 storage with an external USB device.

Having trouble with your PlayStation 5 system?

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

http://www.sony.co.id/section/servicecentres