Select a category from below:
HD Camera set up
Find out how to get started with HD Camera on the PlayStation®5 console.
PS4: PlayStation Camera setup for PS VR
Set up PlayStation®Camera on PlayStation®4 consoles.
PlayStation Camera adaptor FAQ
The PlayStation®Camera adaptor is used to connect the PlayStation®Camera* (sold for the PlayStation®4 console) to a PlayStation®5 console.
PlayStation Move motion controller help
Set up the PS Move motion controller and find troubleshooting steps for PS Move motion controller issues.
How to set up the media remote on PS5 consoles
The media remote allows you to navigate your PlayStation®5 console and access media and apps without a wireless controller.
PS VR Aim controller help
Set up and fix issues with the PS®VR Aim controller.
DualSense™ wireless controller
DualSense wireless controller for PS5 console support
Find out how to connect a DualSense™ wireless controller with a PlayStation®5 console.
Find out how to charge a DualSense™ wireless controller with a PlayStation®5 console.
How to pair a DualSense wireless controller with an Apple or Android device
If you would like to use your DualSense™ wireless controller with compatible games and applications on a mobile device, you can connect via Bluetooth® in a few steps.
Find out how to reset a DualSense™ wireless controller.
Fix & Troubleshooting
Troubleshoot your device.
DUALSHOCK®4 wireless controller
DUALSHOCK 4 wireless controller troubleshooting
Find out how to connect a DUALSHOCK®4 wireless controller with a PlayStation®4 console.
Pair DUALSHOCK 4 wireless controller with PC, Mac, Android and iOS devices
If you would like to use your DUALSHOCK®4 wireless controller with compatible games and applications away from your console, you can connect via Bluetooth® in a few steps.
Find out how to reset a DUALSHOCK®4 wireless controller.
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Find warranty information for your consoles and devices.
Pair PlayStation wireless headsets with PS5 consoles and PS4 consoles
Find out how to pair Pulse, Platinum and Gold Wireless Headsets with PlayStation®5 consoles and PlayStation®4 consoles.
Troubleshoot PlayStation wireless headsets
Find out how to solve common issues with the PlayStation wireless headset range.
Find the manual for your console or device.
PS4 console online user guide
View the PlayStation®4 console user guide online.
PS3 console online user guide
View the PlayStation®3 console user guide online.
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