PlayStation Support

Need help with a game download?

Troubleshoot common download issues for games purchased on PlayStation Store.

Can't access your content?

Restoring licences may help with access to digital purchases, games and virtual currency.

What is Share Play?

Share Play allows you to invite a visitor to view or play a game, or a local multiplayer session.

PS4 games

Curious to learn about PS5 backwards compatibility or how to upgrade your PS4 title to a PS5 version?

Looking for help with voice chat?

Learn how to troubleshoot common voice chat issues.

Where's the content I bought?

About downloading PS Store purchases to your console.

Need help for Remote Play?

Find out how to troubleshoot issues with Remote Play.


Find out how to make and cancel PlayStation™Store pre-orders, where to find pre-order release dates and how to automatically download a pre-order.