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PS5 set up & features
PS5 console set up guide
Getting started with your new PlayStation®5 console
Creating and joining a party on PlayStation Network
Create a party and join voice chat on PlayStation™Network (PSN)
PSN party and voice chat troubleshooting
Learn how to troubleshoot common voice chat issues on PlayStation®5 consoles.
How to capture PS5 console gameplay and screenshots
Save the memorable moments in your games on PlayStation®5 console by taking screenshots and recording video clips.
Share Play on PSN
Pass the controls and let someone try one of your games, or play the game together, even if you're not on the same console.
How to stream gameplay with Broadcast on PS5 consoles
Live stream your gameplay on PlayStation®5 consoles and let your friends and followers be a part of the game experience.
How to manage PS5 console storage space
Learn how to make space on your PlayStation®5 console storage, store games on USB extended storage and move game saved data using PlayStation®Plus cloud storage.
Back up and restore PS5 console data
Backing up your data regularly is a great way to ensure that important data is saved. You can back up data saved on your PlayStation®5 console storage to a USB storage drive.
PlayStation®Plus cloud storage for PS5 consoles
Find out how to use PlayStation®Plus cloud storage to copy and download saved data, and free up space on your PlayStation®5 console storage.
Transfer games and saved data from PS4 consoles to PS5 consoles
Find out how to transfer games and saved data from PlayStation®4 consoles to PlayStation®5 consoles using WiFi, LAN, extended storage or PS Plus cloud storage.
USB extended storage on PS5 consoles
Learn how to format a USB drive as USB extended storage, which USB drives can be used as USB extended storage and whatcan be stored in USB extended storage.
Learn about trophy settings, how your trophy level is determined and how to sync your trophies on PlayStation®5 consoles.
How to add an M.2 SSD to a PS5 console
Find out which M.2 SSDs can be used to expand your PlayStation®5 console storage space, and how to insert an M.2 SSD into the expansion slot.
PlayStation Remote Play on mobile devices
With Remote Play, you can control your PlayStation® console remotely wherever you have a high-speed Internet connection.
PlayStation Remote Play on PC and Mac
Remote Play connection troubleshooting
Diagnose and resolve issues with Remote Play.
How to play video and music from discs and USB drives
Find out which disc and file formats are supported on PlayStation®5 consoles.
How to use accessibility settings on PS5 consoles
Learn how to customise your controller settings, set up display zoom, and enable closed captions using accessibility settings on PlayStation®5 consoles.
PlayStation®5 console picture or sound issues
Find out how to resolve picture and sound issues on PS5™ consoles.
Troubleshoot PS5 console power issues
Find out how to resolve issues if your PlayStation®5 console loses power or won't turn on at all.
Power indicator lights on PS5 consoles
Find out the status of your PlayStation®5 console using the power indicator lights.
Change audio settings on PS5 consoles
Find out how to customise your PlayStation®5 console audio output for TV, headset or AV system.
How to enable and adjust 4K resolution on a PS5 console
Find out how to enable 4K resolution and adjust video output settings on your PlayStation®5 console.
How to eject a stuck disc from a PS5 console
If a disc gets stuck in your PlayStation®5 console, you can manually eject it by following these steps.
Safe Mode on PS5 consoles
Learn how and when to access Safe Mode, a troubleshooting tool designed to help resolve data and display issues on PlayStation®5 consoles.
Fix & Replace
Troubleshoot your console.
PS5 software updates
PS5 system software
Find out the main features in the latest system software update for PlayStation®5 consoles.
How to update system software on a PS5 console
For the best PlayStation experience, make sure your PlayStation®5 console system software isalways updated to the latest version.
Update PS5 system software using Safe Mode
If your PlayStation system has been offline from PlayStation™Network (PSN) for a long time, or a system software update has failed, you may need to update the PlayStation 'firmware' manually.
Reinstall PS5 system software using safe mode
Find out how to 'factory reset' your PlayStation® console using Safe Mode options 6 and 7. These steps delete all user data and reinstall the PlayStation firmware.
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