PlayStation gaming on PC

Devices using the operating systems listed below or later support DualSense® wireless controller Bluetooth and USB connections. Once connected, you can use your wireless controller to control compatible games and applications.

Depending on the device, certain features of the controller might not be available.

• The adaptive triggers feature is available when supported by the game. It isn’t compatible with Android-based mobile devices.
• The haptic feedback feature is available when supported by the game and may require USB connection on PC. It isn’t compatible with Mac computers and mobile devices.
• The built-in microphone and speaker are available on Windows PC when supported by the game. They aren’t compatible with Mac and mobile devices.
• The headset jack feature requires a wired connection with PC and Mac. It isn't compatible with mobile devices.

To pair your wireless controller with a supported device using Bluetooth for the first time, turn on pairing mode:

1. Make sure the player indicator on the controller is off.
   If the player indicator is on, press and hold the PS button until it turns off. If a USB cable is connected to the controller, disconnect it.
2. While pressing and holding the create button, press and hold the PS button until the light bar blinks.
3. Enable Bluetooth on your device, and then select the controller from the list of Bluetooth devices.
   When pairing is complete, the light bar blinks, and then the player indicator lights up.

Your controller can be paired with only one device at a time. Each time you change devices, you must pair the controller with the new device.

Devices using the operating systems listed below or later support DualSense Edge wireless controller Bluetooth and USB connections. Once connected, you can use your wireless controller with compatible games and applications.

Depending on the device, certain features of the controller might not be available.

• The adaptive triggers feature is available when supported by the game. It isn’t compatible with Android-based mobile devices. 
• The haptic feedback feature is available when supported by the game and may require USB connection on PC. It isn’t compatible with Mac computers and mobile devices. 
• The built-in microphone and speaker are available on Windows PC when supported by the game. They aren’t compatible with Mac and mobile devices. 
• The headset jack feature requires a wired connection with PC and Mac. It isn't compatible with mobile devices.

To pair your wireless controller with a supported device using Bluetooth for the first time, turn on pairing mode:

1. Make sure the player indicator on the controller is off.
   If the player indicator is on, press and hold the PS button until it turns off. If a USB cable is connected to the controller, disconnect it.
2. While pressing and holding the create button, press and hold the PS button until the light bar blinks.
3. Enable Bluetooth on your device, and then select the controller from the list of Bluetooth devices.
   When pairing is complete, the light bar blinks, and then the player indicator lights up.

Your controller can be paired with only one device at a time. Each time you change devices, you must pair the controller with the new device.

Devices using the operating systems listed below or later support DUALSHOCK 4®wireless controller Bluetooth and USB connections. Once connected, you can use your wireless controller to control compatible games and applications.

• Android™ 10 iOS 13
•  iPadOS 13
•  macOS Catalina
•  tvOS 13

You can connect a DUALSHOCK 4 wireless controller to a Windows PC using a DUALSHOCK®4 USB wireless adaptor or a compatible micro USB cable.

Find out what the required PC specs are to use your PlayStation®VR2 with a Windows® PC and what other hardware and apps are needed.

Find out how to set up your PlayStation®VR2 on a Windows® PC.

The serial number can be found on the back of the wireless controller, below the QR code.

• The serial number has 17 alphanumeric characters.

Scan the QR code on the back of your DualSense Edge wireless controller to see the serial number.

The serial number is also displayed on the back of the controller, underneath the QR code.

• The serial number has 17 alphanumeric characters.

Find troubleshooting steps for your PS VR2 headset and PC adapter.

If you're having issues with your controller, please visit the PlayStation Repairs diagnostic tool.

1. Press shift + F1 to open the PlayStation overlay. 
2. Select Trophies.
   A list of all trophy groups belonging to the game appears.

• Press Shift + F1 to open the PlayStation overlay.
• Select Friends.
  Your friends list appears.

Explore a range of new and upcoming PlayStation games for PC.

Find out about Ghost of Tsushima™ Director's Cut for PC editions, the game's supported languages and how to access pre-order bonuses.

Does Helldivers 2 have an online or multiplayer experience?

Helldivers 2 requires online play. You can play with up to four online players.

• Helldivers 2 supports cross-play.
  You can team up with friends playing on PS5 consoles or on PC.

What are the minimum requirements for Days Gone on PC?

• 64-bit processor and Windows 10 operating system or equivalent.
• Intel Core i5-2500K@3.3 GHz, AMD FX-6300@3.5 GHz CPU, or equivalent.
• 8 GB of RAM
• Nvidia GeForce GTX 780 (3 GB), AMD Radeon R9 290 (4 GB) graphics card, or equivalent.

What are the minimum requirements for God of War Ragnarok for PC?

• Avg. performance: 1080p @ 30 fps avg
• GPU: NVIDIA GTX 1060 or AMD RX 5500 XT
• CPU: Intel i5-4670K or AMD Ryzen 3 1200
• RAM: 8 GB
• OS: Windows 10 64-bit
• Storage: 190 GB SSD

• Avg. performance: 720P @ 30 FPS
• GPU: NVIDIA GeForce GTX 1660 / Radeon RX 470 (or equivalent card with minimum 6GB VRAM)
• CPU: Intel Core i7 4790K / AMD Ryzen 5 1500X (or similar processor with AVX support)
• RAM: 8 GB
• OS: Windows 10 or 11
• Storage: 70 GB SSD

What are the minimum hardware requirements for Horizon Zero Dawn™ Remastered on PC?

Can I upgrade to Horizon Zero Dawn™ Remastered?

You may be eligible for an upgrade to Horizon Zero Dawn™ Remastered digital edition if you already own Horizon Zero Dawn™ and/or Horizon Zero Dawn™ Complete Edition.

Does LEGO® Horizon Adventures™ have an online or multiplayer experience?

• LEGO® Horizon Adventures™ has an online co-op mode*. 

*Paid for PlayStation®Plus membership (sold separately) required for online play on PS5. PlayStation Plus membership subject to recurring subscription fee taken automatically until cancellation. Age restrictions apply.
Full terms

*Nintendo Switch Online membership (sold separately) and Nintendo Account required for online play on Nintendo Switch. Not available in all countries. Internet access required for online features.
Terms apply

1. Make sure you have the latest Windows updates installed.
   Click on the Windows Search bar and type "Check for updates".
2. Update drivers.
   Make sure the drivers for your video card, sound card, motherboard, and processor are up-to-date. Visit the manufacturer’s website for more information. 
3. Turn off SLI or Dual Monitors.
   If you are running two screens or two graphics cards in SLI, this may cause an issue with your game. Deactivate SLI and unplug any extra screens and restart the game.
4. Check your internet connection. 
   Check your internet connection or game server status for any issues.
5. Reinstall the game.
   Try uninstalling and then reinstalling the game on your PC.

In some games, you can submit an in-game crash report. This option appears when the crash occurs. You may also reach out to a game-specific community hub.

For questions regarding the purchase of your PC game, please visit Steam's Support or Epic Games' Support for more information.

For questions around a game or to report game issues, please visit PlayStation's Support page.

Need help finding troubleshooting for a PC Error code? Search for your Error code or view the Error code hub.

For certain PlayStation games for PC, you can sign in to PlayStation™Network and access bonus content.

1. Purchase, download, and start an eligible PlayStation game playable on PC.
2. Go to the main menu for the game and select Sign In.
3. Sign in using your sign-in ID, or create an account.
   Account linking may be completed when you sign in (this experience may vary between titles).

The linking process may vary between games.

1. Purchase, download, and start an eligible PlayStation game playable on PC.
   Choose your data privacy options and in-game settings during the first boot-up sequence.
2. Follow the on-screen instructions until you find an option to link to PSN.
   A prompt may appear instead.
3. Enter your sign-in ID and password, or create a new account if you don’t have one.

Account linking may be completed when you sign in (this experience may vary between titles).

Find out what parental controls can be enabled when playing PlayStation® PC games.

If you have purchased a PlayStation game on PC, please reach out to the appropriate retailer for support.

To redeem a voucher, please find instructions for redeeming at the appropriate retailer.