Account & Security

Account & Security

PlayStation Support

Reset your password

Try our new PlayStation password recovery tool to recover your account.

How do I get started?

Learn how to create an account, connect friends and start playing games on PlayStation Network. 

How do I keep my account safe?

Learn about the best ways to secure your account on PlayStation Network.

About your account

Learn how to manage your account and get started on PlayStation Network. You'll need your sign-in ID (email address) and your online ID (user name) to set up your account.

Activate console as primary

Learn how to activate and deactivate your console. Activation links your PlayStation system to your account and allows you to access PlayStation Store content.

Stay safe on PlayStation 

Find safety tools and tips for players of all ages. Learn how to help your children to stay safe on PlayStation Network, and follow our safety rules to get the best experience. 

Set up your family on PlayStation

Create and manage family accounts, and share your content and subscriptions.