How to use Remote Play on your PS Portal

With PlayStation Portal™ remote player, you can control your PlayStation®5 console remotely wherever you have a high-speed internet connection.

How to set up your PS5 console for Remote Play

Before starting Remote Play, turn on your PS5® console or put it into rest mode. Make sure the following settings are configured on your PS5 console. These settings are saved until you change them.

  1. Connect your PS5 console to the internet.
  2. Sign in with the same account you use to sign in on your PS Portal.
  3. Update your PS5 console to the latest version of the system software.
  4. From the home screen of your PS5 console, select Settings > System > Remote Play.
  5. Select Enable Remote Play and turn on the setting for the user who wants to use Remote Play.
  • To start Remote Play while your PS5 console is in rest mode, select Settings > System > Power Saving > Features Available in Rest Mode. Then, turn on Stay Connected to the Internet and Enable Turning on PS5 from Network.

Recommended network setup for PS Portal

You can enjoy Remote Play on PS Portal if you have a stable high-speed Wi-Fi connection.

For the best Remote Play experience on your PS Portal, try following the recommended settings below:

  • Connect your PS5 console to the internet using a wired connection.
  • If you’re connecting your PS5 to the internet using Wi-Fi, connect your PS5 console and PS Portal to the same Wi-Fi network.
  • Use a 5GHz Wi-Fi connection to connect your PS Portal to the internet. 
  • Some Wi-Fi routers have a band steering function that allows them to automatically switch between a 2.4GHz connection and a 5GHz connection. If possible, disable this feature when connecting your PS Portal to your Wi-Fi router.
  • For a better play experience, a high-speed connection of at least 15Mbps is recommended*.

*If you’re using public Wi-Fi, be aware that the quality of the internet connection may be out of your control, and could impact the quality of your play experience.

How to start Remote Play from your PS Portal

On the home screen of your PS Portal, tap the portal or press the cross button. Your PS Portal connects with the PS5 console you used previously, and Remote Play starts.

  • Your PS Portal won't be able to search and connect to your PS5 console if it's been a while since you last signed in. Before trying to connect remotely from outside your home, check that your PS Portal connects properly while you're near your PS5 console.

To use a different PS5 console for Remote Play, take the following steps. If you’re currently using Remote Play, you’ll need to quit first.

  1. From the home screen, open the quick menu, and then select the PS5 icon.
    The name of the PS5 console you used last time displays underneath the icon.
  2. Select the PS5 console you want to use for Remote Play.
    If you don’t see the console that you want, it may not be ready for Remote Play.

Remote Play controls on PS Portal

PS Portal has similar buttons to DualSense® wireless controllers. Some DualSense functions are mapped to the PS Portal touch screen. In addition to the buttons and sticks, the touch screen can be used during Remote Play for the following operations:

During gameplay, tap the screen and the touch pad areas appear on the left and right sides of the screen. Within these areas, you can do things like tap and swipe.

To use the touch pad as a button, double tap within one of the touch pad areas.

  • You can use the touch pad functionality even when the touch pad areas aren’t displayed on the screen.

During Remote Play, swipe left from the top right of your screen to display the quick menu.

  • Tapping the quick menu icon from the status bar also displays the quick menu.

Tap anywhere on the screen to display the status bar.  

How to quit Remote Play on your PS Portal

  1. During Remote Play, open the quick menu.
  2. Select Disconnect.

To put your PS5 console in rest mode when Remote Play quits, turn on Put the connected PS5 in rest mode and then select Disconnect on your PS Portal.

How to change settings on your PS Portal

To view and configure settings for your PS Portal, select Settings from the quick menu. You can change the following settings: 

Network

 

Change the Wi-Fi network you're connected to, and check connection status.

 

System

 

Update the system software and reset your PS Portal. You can also configure settings for device language, date and time, and battery usage.

 

Display and Brightness

 

Adjust the brightness of the screen. Turn on/off the light bar and the indicator on the mute button.
You can also adjust the brightness of the screen from the quick menu.

 

Controller

 

Change the vibration intensity and the trigger effect intensity.

 

PS Link Device

 

Adjust the volume or equalizer, and mute or unmute the mic on your connected PlayStation Link device. You can also reset the device.

 

Cloud Streaming (Beta)

 

You can use Cloud Streaming (Beta) by enabling this setting.
This feature displays only if PlayStation Plus Premium is available in your country or region, and you sign in with an adult account. Use Cloud Streaming (Beta).

 

Sign Out

 

You can sign out of your account for PlayStation™Network from here.

 

Remote Play on other devices

Visit the guides below to set up Remote Play on other devices.

Need help? 

Contact our support specialists