Learn how to add funds to your wallet, make payments by combining wallet funds and a payment card, and how to resolve wallet funding issues.
Sign in to PlayStation™Store by select Sign In from the top right of the screen.
Select your Online ID > Payment Management > Add Funds and select a payment type.
Select the amount and click Add Funds.
Go to Settings > Users and Accounts.
Select Account > Payment and Subscriptions > Add Funds.
Select your account, the amount to be added and your payment method.
Go to Settings > Account management > Account Information.
Select Wallet > Add Funds.
Select your account, the amount to be added, and your payment method.
Visit the PS4 console online user guide for details about Account Information options.
You can also add funds to your wallet using a PlayStation Store gift card by following the guide below.
Each account has a wallet. You can add funds to your wallet using a valid payment method or gift voucher. Wallet funds can then be used to purchase content and services from PlayStation Store.
If you’re making a purchase, any wallet funds will be spent first.
If you're buying a subscription with wallet funds, you may still be required to add a payment method to your account.
When making a purchase on a PS5 console or PS4 console, your remaining balance will be displayed when you view your cart.
A child account does not have a wallet and can't add funds for PlayStation Store purchases.
If PlayStation Network is experiencing issues, it may be possible that you are unable to add funds to your wallet. Please check the PSN status page and wait until all services display a green light before trying to fund your wallet again.
If you’re unable to add funds to your wallet, you can also try another payment method or use a PlayStation Store voucher.
Check your transaction history and check your bank statement to see if your wallet was funded multiple times. If there has been an accidental transaction, please contact us.
If you don’t recognize a purchase, first check your PlayStation Store transaction history. If you don’t recognize the charges, please visit the guide below.
Contact our support specialists
Enter your date of birth.