PS5: The HDMI port is not working

PS5: The HDMI port is not working

If you are having issues with a PS5 HDMI port, please follow these troubleshooting steps.

  1. Check that the TV  is set to the correct channel to display the PS5™ console input.

  2. Disconnect the HDMI cable from your console and use it on any other HDMI-supported device that you may have at home, such as a laptop connected to the TV or a DVD player. 

  3. Try reconnecting the HDMI cable to your PS5, making sure the connection is secure.

If you are still having issues, please visit Fix and Replace.

Need help? 

Contact our support specialists