Setting up and fixing issues with the PS VR Aim controller.
The PS VR Aim controller is a Bluetooth® device. You'll need to pair your controller when you use it for the first time and when you use it with another PS4™ system.
With your PS4 system on, connect your controller using a micro USB cable*, then press the 2 PS button. Your controller pairs with the system and turns on. After you've paired your controller, you can disconnect the micro USB cable and use your controller wirelessly.
*The PS VR Aim controller is not supplied with a micro USB. Use the micro USB cable for your DualShock 4 wireless controller.
Make sure your controller is charged and ready to go before you start playing. With your PS4 system either on or in rest mode, connect your controller to your system using a micro USB cable.
To charge your controller while your system is in rest mode, go to Settings > Power Save Settings > Set Features Available in Rest Mode > Supply Power to USB Ports.
The sphere slowly flashes orange when charging and stops flashing when charging is complete.
If your controller won't pair (the light will flash if this is the problem), won't respond or has input lag, please follow the instructions on how to reset the controller:
If your controller doesn't seem to be charging it's likely due to one of the issues below:
If any of the controller's buttons, triggers or analog sticks aren't working properly, please contact PlayStation Support.
Please keep in mind that proof-of-purchase is required for service under the PS VR Aim one-year manufacturer's warranty and accidental damage isn't covered.
The PlayStation®Camera tracks the light sphere on the end of the controller for PS VR gameplay.
Make sure the sphere is visible to the camera at all times during gameplay.
Contact our support specialists
We are currently experiencing delays in service. Expect extended turnaround times.
Enter your date of birth.