Warranty Services for Malaysia

Information on PlayStation warranty services in your region. 

Warranty Information

HardwareWarranty Period*90 Days Extra Warranty
PS51 YearOnline Registration
PS41 YearOnline Registration
PS VR1 YearNot Available
Controllers1 YearNot Available
Other Accessories1 YearNot Available

* Warranty period starts from the date of the invoice.

Terms & Conditions

  • Computer Entertainment Systems/Systems (PlayStation®5/ PlayStation®4/ PlayStation®Classic/ PlayStation®Vita/ PlayStation®VitaTV/ PlayStation®3/ PlayStation®2/ PlayStation®Portable)
  • Selected Accessories (PlayStation®5/ PlayStation®4/ PlayStation®VR/ PlayStation®Vita/ PlayStation®VitaTV/ PlayStation®3/ PlayStation®2/ PlayStation®Portable/ PSP®go)

90 Days Extra Warranty

PS5 console, PS4 console and PlayStation Classic only

Online Product Registration must be completed within 1 year from the date of purchase with actual purchase date from the original purchase invoice. Each product (i.e. each serial number) is entitled to Extended Warranty Service once only.

How to register console for 90 days warranty extension
  • Extended Warranty Service shall be started immediately after the end of the original 1-year warranty period. 
  • Service coverage, terms and conditions for Extended Warranty is same as that of the original 1-year warranty.
  • The original purchase invoice must be presented upon requesting the repair service.
Product registration / Registered Warranty Status

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Repair Service

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Service Center Information

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