Learn how to resolve issues when trying to access Safe Mode on your PlayStation®5 console or PlayStation®4 console.
If Safe Mode still won't launch, try power cycling your console:
If the manual update doesn’t work, you may need to reinstall the system software by selecting Safe Mode option 7 (Reinstall System Software).
Please visit the guides below for more information. If possible, attempt to back up your data before reinstalling your system software.
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