This service is currently under maintenance.

This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:
  1. Reset the Internet connection settings on PlayStation®5 and try an Internet connection test.
  2. Turn off your router and modem, and wait at least 5 minutes before turning it back on.
  3. If the above won't work, try again later as the line may be temporarily congested.

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Contact our support specialists