- Sign in to PlayStation™Store, select your avatar, open Subscriptions Management and check that you're subscribed to PlayStation®Plus.
You need to be subscribed to PlayStation Plus to use online storage. - Restart your console.
- Make sure that your online storage data doesn't exceed 100GB.
- Make sure that the number of saved data files in your online storage doesn't exceed 1000.
- Go to Settings > Account Management and sign out. Then sign in again.
- Go to Settings > Account Management and select Activate as Your Primary PS4.
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