Internet connection test error.
Please check the status of PSN services by visiting the status page on a connected device.
If PSN services are showing as green and you still receive this error code, the connectivity issue might be related to your home network. We recommend a minimum download of speed of 5mbps. If your speeds are slower than this, try connecting to an alternative connection with a download speed of 5mbps or more.
If you still have problems, please visit the PlayStation Repairs tool for more troubleshooting advice.
Contact our support specialists