Your status level reflects milestones reached in PlayStation Stars based on the number non-common trophies earned for gameplay as well as full game purchases from the PlayStation Store. The higher your level is, the more perks and benefits you can get.
You can increase your status level by earning a set number of Non-Common trophies and purchasing a set number of full games from the PlayStation Store. See below for details:
| Level 1 | Entry level |
| Level 2 | Purchase one full game from PlayStation Store and earn one non-common trophy. |
| Level 3 | Purchase two full game from PlayStation Store and earn 32 non-common trophies. |
| Level 4 | Purchase four full game from PlayStation Store and earn 128 non-common trophies. |
‘Full-Game’ means a paid for digital game purchased and downloaded from PlayStation Store and classified as ‘full game’ or ‘premium edition’ on the game page. It excludes free games, games for $0.00 or equivalent, free trials of games, games included in PlayStation Plus for subscribers, demos, DLC, add-ons or any other purchase from PlayStation Store. Bundles that include one game or more, or bundles that include a game and upgrades, other versions, add-ons, DLC, avatars or other items will count as one ‘Full-Game’. All other bundles that do not include one game will not count as a ‘Full-Game’.
‘Non-Common Trophies’ include those trophies with rarity values of rare, very rare and ultra-rare at the time of earning and can be from any game you already own. Learn more about trophy setting here.
Status levels benefits
| Benefits | Level 1 | Level 2 | Level 3 | Level 4 |
| Celebration collectible | • | • | • | • |
| Birthday collectible | • | • | ||
| PSN anniversary collectible | • | |||
| Premier support | • |
*Subject to availability
Level 4 Members in select countries will have the added benefit of Priority routing to our chat support team.
Note: PlayStation Stars Premier Support cannot guarantee wait times. All support benefits are subject to availability.
Once you attain a status level, your status level is valid for the remainder of the calendar year plus 13 months. For example, if a member earned status Level 2 in October 2022, their Level 2 status would remain valid through that current calendar year and continue for the next 13 months until January 31, 2024.
You can view your membership status level on PlayStation App and when logged into your account on PlayStation.com.
Please see PlayStation Stars Terms of Service for more information.
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