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Find out how you can change or reset your password if you’re having trouble signing in to your account.
For more help with changing your account password, please contact PlayStation Support using the link at the bottom of this page.
Switching to passkey authentication creates a quick and secure sign-in experience.
You can also switch to passkey authentication for a quick and secure sign-in experience.
You can also switch to passkey authentication for a quick and secure sign-in experience.
If you have access to a PS4 console that you have activated as your primary PS4, you can reset your password in a couple of clicks — all you need is access to your sign-in ID (email address):
You can also switch to passkey authentication for a quick and secure sign-in experience.
You can also switch to passkey authentication for a quick and secure sign-in experience.
For more help with resetting your account password, please contact PlayStation Support using the link at the bottom of this page.
Only a family manager can reset the password for a child account.
For more help with resetting your child’s account password, please contact PlayStation Support using the link at the bottom of this page.
If you’re still having issues, please contact PlayStation Support using the link at the bottom of this page.
Contact our support specialists
Find out about how passkeys can make your account more secure, how to set one up and how to sign in to PlayStation™Network (PSN) with a passkey.
PlayStation Network is not available in Vietnam
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