Ready to start your PS5 experience?
Setting up your new PlayStation®5 is the first step.
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Opening hours: 8:00 - 17:00; Mon - Fri (Closed on Weekends & Public Holidays)
Eject a disc
How to safely remove a stuck disc from your PS4.
Own a PS VR?
It's easy to request a PlayStation Camera Adaptor.
Safe Mode
Many issues can be solved using Safe Mode.
Looking for PlayStation manuals?
Find the online manual for your PlayStation system.
Improve your PlayStation connection
Help for sign-in and connection issues.
Troubleshoot your PS4 before requesting a repair
