Starting October 24, 2024, you must accept the updated PlayStation Stars Terms of Service to be a PlayStation Stars member and, if you are a PlayStation Plus member, continue earning Points on Eligible Purchases on PlayStation Store. Please review the email you received about this update for important information and the action you will need to take.

Scan to join PlayStation Stars or sign in with PlayStation App.

Get more from play™

With PlayStation’s loyalty program, complete Campaigns to earn limited release Digital Collectibles or Points.* Available on PlayStation App on mobile.

*Terms apply

Join for free
Already a member? Sign in

Starting October 24, 2024, you must accept the updated PlayStation Stars Terms of Service to be a PlayStation Stars member and, if you are a PlayStation Plus member, continue earning Points on Eligible Purchases on PlayStation Store. Please review the email you received about this update for important information and the action you will need to take.

Get more from play™

With PlayStation’s loyalty program, complete Campaigns to earn limited release Digital Collectibles or Points.* Available on PlayStation App on mobile.

*Terms apply

PlayStation Stars is currently experiencing issues. Our engineers are aware of the issue and we are working on a solution.

Join for free
Already a member? Sign in

*Terms apply

Track your progress

Track your PlayStation Stars level and progress

You're on the waitlist!

You have been successfully added to the PlayStation Stars waitlist.  Please be patient as we accept new members on a rolling basis. You'll be notified by email when you're off the waitlist in up to 2 months.

We have updated PlayStation Stars Terms of Service.

Please be aware that if you want to see your PlayStation Stars status, you need to acknowledge and agree first.

What is PlayStation Stars™?

By joining PlayStation Stars, you can use your gaming skills to collect unique Digital Collectibles and earn rewards. Complete Campaigns, earn Points and show off your Digital Collectibles in a Display Case on PlayStation App as a way of celebrating your love of play and PlayStation experiences.

Enjoy exclusive PlayStation Stars benefits with PlayStation®Plus

PlayStation Plus members who also join PlayStation Stars will earn Points with every Eligible Purchase made on PlayStation®Store. The Points you earn can be exchanged for PSN wallet funds to save or use for your next PS Store purchase, exclusive Digital Collectibles for your Display Case, and more. Items available will vary. 

How to join PlayStation Stars

1. Sign up

Sign in with your account for PSN and become a member.*

Join for free

*Some players may be put on a PlayStation Stars waitlist for up to two months

2. Get the app

Download PlayStation App to your iOS or Android device.

3. Start a PlayStation Stars Campaign

Complete Campaigns to earn rare Digital Collectibles. From monthly challenges to game-specific objectives, there are Campaigns for every type of gamer to start filling their Display Case.

What can you earn with PlayStation Stars?

Digital Collectibles

Earn limited-edition Digital Collectibles inspired by your favorite PlayStation games, characters and nostalgic memorabilia from the last 25 years, then showcase them in your digital Display Case on PlayStation App.

Points

Earn Points that can be redeemed for Digital Collectibles, games or digital wallet funds in your PlayStation Stars Rewards Catalog. Items available may vary.

How to earn PlayStation Stars Points and Digital Collectibles

Complete monthly Campaigns

Take part in activities and challenges laid down for the PlayStation community, such as in-game activities, online tournaments or exploring your console features.

Complete custom Campaigns

Unlock Digital Collectibles by completing custom Campaigns designed just for you, based on the games you like to play.

Shop in PlayStation Store

PlayStation Plus members earn Points for Eligible Purchases on PlayStation Store, such as games and add-ons. Points can then be exchanged in your Rewards Catalog.

Level-up your PlayStation Stars status

When joining PlayStation Stars, members begin at Level 1. Level up to unlock new Campaigns and rewards.

Level 1
  • Milestones: Joined PlayStation Stars, started playing and completing Campaigns.
  • Benefits: Get access to Digital Collectibles by completing Campaigns. Receive a celebration Digital Collectible.
Level 2
  • Milestones: Bought one full game from PlayStation Store, earned one uncommon trophy.
  • Benefits: Receive a Level 2 celebration Digital Collectible and access to all Digital Collectibles from Level 1.
Level 3
  • Milestones: Bought two full games from PlayStation Store, earned 32 uncommon trophies.
  • Benefits: Receive a Level 3 celebration Digital Collectible and a birthday Digital Collectible.
Level 4
  • Milestones: Bought four full games from PlayStation Store, earned 128 uncommon trophies.
  • Benefits: Receive a Level 4 celebration Digital Collectible, birthday Digital Collectible, PSN anniversary Digital Collectible and chat priority routing.

Your world of play™

Frequently asked questions

Only adults with an adult account for PlayStation™Network registered to a country/region where the program is available can join. Membership and rewards cannot be shared or transferred. For the full terms click here.

PlayStation Stars is free to join. PlayStation Stars will run periodic Campaigns - make sure your account settings are 'opted-in' to receive marketing messages about upcoming Campaigns. To check your account setting go to: www.playstation.com/sonyaccount. Then sign-in under your sign-in ID (email address) and select [Notifications]. Terms apply.

You can join via either PlayStation App or PlayStation.com. Just click the option to join and then review and accept the PlayStation Stars terms.

By evaluating feedback, continuing to improve the experience, iterating quickly, and continuously adding new members on a rolling basis, we will be able to ensure our members have an optimized experience with PlayStation Stars. If you were randomly put on the waitlist, you will be given access to PlayStation Stars within or about two months from signing up.

All waitlisted accounts will gain access to PlayStation Stars in about two months from their registration date.

We will send you an email when you have access to PlayStation Stars. Make sure you can receive notifications about Campaigns by going to PlayStation App settings, selecting [Account Information] > [Notifications], and turning on the available settings.

  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bolivia
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Ecuador
  • El Salvador
  • Finland
  • France
  • Germany
  • Greece
  • Guatemala 
  • Honduras
  • Hong Kong
  • Hungary
  • Ireland
  • Italy
  • Japan
  • Kuwait
  • Lebanon
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Nicaragua
  • Oman
  • Panama
  • Paraguay
  • Peru
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay

Currently, the full PlayStation Stars experience – including your personalized Campaigns, Rewards Catalog, and status level – is viewable exclusively through PlayStation App.

If you have an active PlayStation Plus subscription and are a PlayStation 3 or PlayStation Vita user, then you can still join PlayStation Stars but you will only be able to earn Points when making Eligible Purchases in the PlayStation Store on your console. You won’t be able to level up your status with full game purchases on PlayStation Store using these consoles or be supported in any other way.   For the full experience with PlayStation Stars you need to use a PlayStation 4 or PlayStation 5 console.

No. You only need an adult PlayStation Network account registered to a country/region where the program is available and accept the PlayStation Stars Terms. For details on how to sign up, click here. Note: you may need a PlayStation Plus subscription to complete certain Campaigns.

Depending on the Campaigns you complete, you can earn Points or Digital Collectibles. Points can be redeemed in your Rewards Catalog for available items that may include Digital Collectibles, select game titles, and more.

The primary way to earn rewards is by completing Campaigns. Additionally, PlayStation Plus subscribers earn Points on Eligible Purchases on PlayStation Store.

In PlayStation Stars, a Campaign is a set of objectives that you can complete to earn a specified reward. Depending on the objective(s) involved, the reward may be either a Digital Collectible or Points. 

To find your full list of currently available Campaigns, check the PlayStation Stars hub on PlayStation App. Campaign offerings rotate frequently.

You may need a PlayStation Plus subscription to complete certain Campaigns and some Campaigns offer exclusive rewards for PlayStation Plus subscribers when completed.

Campaigns will have a wide range of activities: exploring overlooked game areas, playing with friends, competing in global tournaments, mastering new console features, and knowledge-testing puzzles, among others (PS3 only streaming games excluded).

You need to be signed into your PlayStation Network account on your console at the time of participation in a Campaign, so make sure you’re logged into your account for PlayStation Network where you joined PlayStation Stars before you start a Campaign and remain signed in at the time of your participation and completion. 

Sending you a Campaign may depend on several reasons including the type of console you have, your game ownership and completion, feature usage, and the availability of certain game titles in your country/region. 

Digital Collectibles are hand-crafted digital objects that commemorate your journey with PlayStation, from the friends you’ve made to the worlds you’ve conquered.

You can curate your Digital Collectibles shown in your Display Case in PlayStation App.

You can earn Digital Collectibles by accomplishing objectives tied to PlayStation Stars Campaigns, leveling up in your PlayStation Stars status, or using Points in your PlayStation Stars Rewards Catalog to redeem for Digital Collectibles. Digital Collectibles have differing levels of rarity and can be displayed for others to see in the Display Case tied to your PlayStation Network account.

Digital Collectibles you own can be arranged in your Display Case in PlayStation App. You have the option of sharing your display of Digital Collectibles with other PlayStation Network adult users in your privacy settings.

A Digital Collectible's rarity is shown on the Campaign details screen and the Digital Collectible’s details page.

There are two ways to earn Points in PlayStation Stars:

  1. Complete a Points-earning Campaign 
  2. Subscribe to PlayStation Plus* and earn Points for Eligible Purchases on PlayStation Store. 

PlayStation Plus terms apply.

View your Points balance under your player profile within PlayStation App.

Points can be redeemed by accessing your Rewards Catalog on PlayStation App > Player Profile > PlayStation Stars > Rewards Catalog.

Points can be redeemed in your Rewards Catalog for available items that may include Digital Collectibles, select game titles, and more.

Yes. Effective October 24, 2024, new Points earned will expire at the end of the month plus 12 months from the date on which they appear in your PlayStation Stars account balance. Points earned prior to October 24, 2024 will expire at the end of the month plus 24 months from the date on which they appear in your PlayStation Stars account balance.

No, you cannot give away or transfer Points.

Points earned will appear in your account shortly after completing the Eligible Purchase for PlayStation Plus subscribers or completing a Points-earning Campaign. Check your account points History for details.

Check your account Points History. If there is still an issue you can contact customer service.

Rewards Catalog items may vary based on factors such as games already owned and regional title availability. 

Yes, you can earn Points on Eligible Purchases made on PlayStation Store if you have (1) an active PlayStation Plus membership (applies for both paid or trial memberships) and (2) an active PlayStation Stars membership prior to purchase. See the PlayStation Stars Terms of Service for more information on Eligible Purchases.

Effective March 1, 2025, Points will no longer be earned on subscription payments made on PlayStation Store (including any initial or renewal subscription payments) for PlayStation Plus or any other subscription service.

Yes. Purchases excluded from earning points include adding funds to your PSN Wallet via PlayStation Store and any purchase not made on PlayStation Store including the following: those made from https://direct.playstation.com, https://gear.playstation.com/main/default or similar URLs, and any purchases of physical discs, consoles, accessories, PlayStation Gift Cards or other physical items.

Effective March 1, 2025, Points will no longer be earned on subscription payments made on PlayStation Store (including any initial or renewal subscription payments for PlayStation Plus or any other subscription service). See the PlayStation Stars Terms of Service for more information on Eligible Purchases.

You need to be signed into your account for PlayStation Network at the time of your Eligible Purchase on PlayStation Store; make sure you’re logged into the account for PlayStation Network you used to join PlayStation Stars before your make your Eligible Purchase. If you think there has been a problem applying Points to your account, please contact us here. See the PlayStation Stars Terms of Service for more information on Eligible Purchases.

Once you redeem a reward with Points, in some countries and/or regions, you have time to change your mind, cancel your purchase and get a refund. However, if you consent to immediate delivery of the digital content (such as a Digital Collectible) or immediate supply of the service, we can provide them immediately to you and limit your right to cancel those orders provided we explain to you how that affects your cancellation rights. Because most of our customers want to use their purchases straight away, we design our purchase flows to get your consent to immediate delivery of digital content and services and we provide you with clear information about how that affects your cancellation rights. So, unless your purchase is faulty, or you have other rights to cancel your order under applicable local laws, when you redeem your Points with us you will not be able to change your mind and cancel your purchase once you begin to download the content or add credit to the PSN Wallet.

Your status level reflects milestones reached in PlayStation Stars based on the number rare and above trophies earned for gameplay as well as full game purchases from the PlayStation Store. The higher your level is, the more perks and benefits you can get. 

You can increase your status level by earning a set number of Rare and Above Trophies and purchasing a set number of Full Games from the PlayStation Store within any calendar year (January 1 to December 31). See below for details:

Level 1Entry level
Level 2Purchase one Full Game from PlayStation Store and earn one Rare and Above Trophy.
Level 3Purchase two Full Games from PlayStation Store and earn 32 Rare And Above Trophies.
Level 4Purchase four Full Games from PlayStation Store and earn 128 Rare And Above Trophies.


Note that Full Game purchases and Trophies earned during a calendar year are not carried over to the next calendar year for purposes of determining your status level in that next calendar year.

‘Full Game(s)’ means a paid for digital game purchased and downloaded from PlayStation Store and classified as ‘full game’ or ‘premium edition’ on the game page. It excludes free games, games for $0.00 or equivalent, free trials of games, games included in PlayStation Plus for subscribers, demos, DLC, add-ons or any other purchase from PlayStation Store.  Bundles that include one game or more, or bundles that include a game and upgrades, other versions, add-ons, DLC, avatars or other items will count as one ‘Full Game’. All other bundles that do not include one game will not count as a ‘Full Game’.

‘Rare and Above Trophy and Trophies’ include those trophies with rarity values of rare, very rare and ultra-rare at the time of earning and can be from any game you already own. Learn more about trophy setting here

Status levels benefits

BenefitsLevel 1Level 2Level 3Level 4
Celebration Digital Collectible
Birthday Digital Collectible
  
PSN anniversary Digital Collectible
   
Premier support   

*Subject to availability

Level 4 Members in select countries will have the added benefit of Priority routing to our chat support team

Note: PlayStation Stars Premier Support cannot guarantee wait times. All support benefits are subject to availability.

Once you attain a status level, your status level is valid for the remainder of the calendar year plus 13 months. For example, if a member earned status Level 2 in October 2022, their Level 2 status would remain valid through that current calendar year and continue for the next 13 months until January 31, 2024. 

You can view your membership status level on PlayStation App and when logged into your account on PlayStation.com.

You can cancel your PlayStation Stars membership on PlayStation App under your PlayStation Stars account or by closing your PlayStation Network account.

If you cancel your PlayStation Stars membership, you will lose access to your PlayStation Stars membership including access to Points and benefits, and your earned Points and status level will expire based on their expiration date. If you re-enroll, any activity during your canceled membership period will not get credited to your account.

Digital Collectibles and items redeemed with Points from your PlayStation Stars Rewards Catalog are yours to keep even if you cancel your PlayStation Stars membership. You can access your Digital Collectibles and Display Case on PlayStation App.

If you breach the PlayStation Stars Terms or the PSN Terms of Service, we may take various actions including permanently or temporarily suspending your PlayStation Network Account which may affect your access to PlayStation Stars. If we suspend your PlayStation Network Account, you will not be able to earn collectibles or Points, redeem Points and/or access or make use of any other PlayStation Stars additional benefits for the time of the suspension. If we suspend your PlayStation Network Account permanently, you will cease to be a PlayStation Stars Member and you will lose all Points, Digital Collectibles and additional benefits accrued to your PlayStation Stars account.

Please see PlayStation Stars Terms of Service for more information.