Find out how to set up your PlayStation®5 console for the first time, update the system software and connect to PlayStation™Network (PSN).
After turning on the PS5 for the first time, follow the on-screen instructions to:
If a system software update is required you will see a notification to Update. To check for system software updates:
Go to Settings > System > System Software > System Software Update and Settings.
Here you can check your current system software version. Update Available appears if a newer version is available.
If you are having issues when downloading a system software update, you can manually update using an external drive and a computer.
Contact our support specialists
We are currently experiencing delays in service. Expect extended turnaround times.