To play online, you need an account for PlayStation™Network (PSN). Once you have an account, you can manage your account settings to tailor your PlayStation experience.
Family managers can create separate accounts for their children and set unique preferences for each.
Ask your parent or guardian to help you to create your account.
We want to provide a fun, inclusive experience for all players. So, everyone who has an account has to agree to play by the same rules. We set those out in the PlayStation Network Terms of Service.
When you play online, follow the Code of Conduct, and tell us if others don't.
We created this shorter version to help our younger users, but any player will find it helpful.
Our global team of moderators dedicate their time to reviewing reports of misconduct on PlayStation Network.
To help us to remove inappropriate content from the network, our team asks that players submit reports against content that breaches our Code of Conduct. Moderators will then take down the offensive content and may take action on the offender's account.
Our global team of moderators review the reports that you send. They review reports carefully to see whether a player has breached the Code of Conduct, and then apply an appropriate action to the account.
For minor offences, we may issue a warning, but for more serious offences, we may suspend a player's account, restricting access to PlayStation Network and other online services until the suspension is over.
Some of the common questions you may have about staying safe on PlayStation are covered below. If you don’t see your issue covered here, please check our Support site.