DUALSHOCK 4 wireless controller support

Find out how to charge and pair your DUALSHOCK®4 wireless controller with your PlayStation®5 console or PlayStation®4 console, and how to change controller settings.

How to pair your controller with your PS5 console or PS4 console

  1. Make sure that your console is on.
  2. Connect the controller to your console using the included USB cable.
  3. If your controller is turned off, press the PS button. After the light bar blinks, the player indicator lights up.

(A) Light bars

(B) USB port

(C) USB cable

(D) To your PS4 console

When your controller has enough battery life, you can disconnect the USB cable and use your controller wirelessly.

  • Please note, your controller can pair with only one console at a time. When you want to use your controller on another console, you need to pair it with that console.
  • You can connect up to four controllers to one console.
  • If you’re having issues pairing your controller with your console, try resetting your controller.
Reset controller

For help connecting other Bluetooth devices to your PS4 console, visit the guide below. 

Visit Online User Guide

How to connect your DUALSHOCK 4 wireless controller with other devices

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guides below.

Connect your DUALSHOCK 4 wireless controller to other devices

How to charge your DUALSHOCK 4 wireless controller

When it's time to charge, connect your DUALSHOCK 4 wireless controller to your PS4® console using the included USB cable. The controller's battery can be charged while your console is either on or in rest mode.

Charge in rest mode

To check the battery level of the controller, press and hold the PS button to display the Quick Menu. The battery icon will blink while the controller is charging.

  • It takes about 2 hours to charge the controller when the battery has no remaining charge.
  • To keep your controller working properly, make sure to charge it at least once a year.
  • Battery life varies depending on how you use the controller and the environment in which the controller is used and stored.

If your controller doesn't charge properly, please try resetting your controller.

Reset controller

How to adjust the settings for DUALSHOCK 4 wireless controller

Select your console below.

  1. Go to Settings > Accessories.
  2. Select Controller (General) and configure controller settings.
Adjust general controller settings on PS5 console
  1. Go to Settings > Devices.
  2. Select Controllers and then adjust your controller settings.
Adjust general controller settings on PS4 console
To route all audio output to headphones,
  1. Go to Settings > Devices > Audio Devices.
  2. Select Output to Headphones > All Audio.
  3. Adjust Volume Control (Headphones).

If Output to Headphones is grayed out, the headphones aren't detected by the controller.

  • If your DUALSHOCK 4 wireless controller isn’t vibrating as expected, the controller's vibration function may be turned off. To turn it back on, select Settings > Devices > Controllers and check the Enable Vibration checkbox.
  • If you have headphones plugged into the 3.5mm headphone jack on the DUALSHOCK 4 wireless controller and you hear no audio, or the audio from the headphones is very faint, make sure the headphone plug is pushed all the way in.

Having issues with your DUALSHOCK 4 wireless controller?

If you've followed the above instructions but believe your controller is not connecting properly, try resetting your controller.

Reset controller

If you still have issues after resetting, please visit PlayStation Repairs.

PlayStation Repairs