The system can't connect to either the PlayStation Network (PSN) or the game server.
- Check that PSN services are available.
- If there are no issues with PSN services, check the official website for the game you are trying to play to find out if there is any maintenance or high-traffic issues.
- If, after checking both, you still can't connect, there might be a short-term issue that will be fixed soon. Try again later.