NW-31229-7

There was an error connecting to the network.

There is a problem connecting to PlayStation™Network.
Please try the following steps:

  1. Check the PSN status page to see if there are any issues.
  2. Restart your PlayStation®4 console.
  3. Perform an Internet connection test by selecting Settings > Network > Test Internet Connection. Review and configure your network settings again if necessary.
  4. Turn off your router, wait at least 5 minutes, then restart it.
  5. This may be a temporary issue. Please try again after a while.