WS-116414-7

A network connection error has occurred.

Please try the following steps:

Check PlayStation™Network status page to see if there are any server failures or any maintenance in progress.
Restart your PlayStation®5 console.
Turn off your router, wait five minutes, and then turn it back on.
Please try the network connection again after a while.

Smile

Frown

The page did not resolve my question

The page did not provide enough information

The page is not what was I was looking for

Your feedback will help us to keep improving.

Contact our support specialists