NW-31291-6

Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.

  • Run an Internet connection test on the PS4 by going to Settings > Network > Test Internet Connection.
  • Reset your local network connection by powering off your modem or router and waiting five minutes before turning it back on.
  • Position the PS4 and your Wi-Fi router closer together, and make sure there are no obstructions between them.