There was an error connecting to the network.

If this error occurs, there may be a problem connecting to the server. Please try the following means and see if the situation improves:

  1. Restart your PlayStation®4 console.
  2. Turn off your router, wait at least five minutes, then restart it.
  3. Try using a wired connection if possible. 
  4. Try changing DNS settings. Configure your network settings with the number of a public DNS that is free and open to the public by companies or organisations.
  5. Please try again after a while.

Need help? 

Contact our support specialists