It looks like the credit or debit card information stored on your account is invalid, please follow the steps below:
- Go Settings > Account Management > Account Information > Wallet > Payment Methods. Select the card you are trying to use and select Edit Card Information to make sure that the details have been entered correctly.
- Ensure that the address information on your account is the same as the address registered to your card.
- If this does not solve your issue, please read our article below.