Support Home
All Categories
Account
PS Store & Refunds
Hardware & Repairs
Online Safety
Connectivity
CE-35918-6
Could not read the disc.
Eject the disc from the PS4™ console and check it for dirt or damage.
Test the PS4 console disc drive by inserting another PS4 game disc, Blu-Ray or DVD.
If other discs can be read, the disc you are trying to play is faulty.
If other discs don't work, please contact PlayStation Support below.
Need help?
Contact our support specialists
Contact PlayStation Support
Back to PlayStation
Age restricted
CE-35918-6
Enter your date of birth.
MM
DD
YYYY
Please enter a valid date
Confirm age
Sign In
to your Sony account and we'll remember your age next time.
Back to PlayStation
Age restricted
Sorry, you are not eligible to view this content.
Back to
PlayStation.com.