Internet connection test error.

Please check the status of PSN services by visiting the status page  on a connected device. 

If PSN services are showing as green and you still receive this error code, the connectivity issue might be related to your home network. We recommend a minimum download of speed of 5mbps. If your speeds are slower than this, try connecting to an alternative connection with a download speed of 5 mbps or more.

If you still have problems, please visit PlayStation Repairs tool for more troubleshooting advice.

Need help? 

Contact our support specialists