Find out what the indicator lights on the front of the PlayStation®VR (PS VR) processor unit (PU) mean.
The PU enters rest mode after you plug it into the mains and your console is off. The flashes indicate that the PU is entering rest mode. The solid red light indicates the PU isn't currently sending any information to your TV through the HDMI cable. Turn on the PU with the power button on the VR headset inline remote.
The PU is overheating. You'll also see an onscreen message and the fan might be louder than usual. Turn off the PU and your console for 30 minutes to let them cool down.
To help avoid overheating, make sure the PU isn't on top of your console and is placed in a well-ventilated area with the fan clear.
If the PU unit overheats often, it might need a repair. If the issue occurs please Contact Us.
A solid white light means the PS VR is ready to begin play. A solid white light indicates the PU and console are connected, they are both powered up and they are sending a signal to your TV. You'll see a notification with the VR icon on your console to confirm PS VR has been detected.
If your console is set up to download files while in rest mode, the PU will exit rest mode (solid red light) and turn on (solid white light) while the Internet connection is active. The PU will re-enter rest mode after the download is complete.
Make sure the power cable is fully inserted into the correct port on the PU.
Check all connections to make sure none are loose. Follow the PS VR set-up instructions for details on how to connect your PS VR correctly. Try another mains electrical outlet and, if you're using an outlet extension cable, plug the PU directly into the wall instead.
Contact our support specialists