How to fix SU-42118-6

There was an issue when updating your ‎PlayStation®4 console system software.

Please try the following:

  1. Turn off and unplug your console.
  2. Turn off your router/modem, wait at least 5 minutes, and then restart the router/modem.
  3. Plug the console back in and restart it.
  4. Select Notifications from the PS4™ console function area, highlight the update file, press the OPTIONS button, and select Delete.
  5. Select Settings System Software Update

If the update fails again, please visit the system software guides below for next steps.

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