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NP-31975-5

Failed to connect to PlayStation™ Network.

If this error occurs, there may be a problem connecting to the server. Please try the following:

  1. Check the PlayStation™Network status page to see if there are network issues.
  2. Restart your PlayStation®4 console.
  3. Turn off your router, wait at least five minutes, then restart it.
  4. This may be a temporary issue. Please try again after a while.

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