How to make purchases from PlayStation Store

Find out how to purchase games, add-ons, subscriptions, and season passes from PlayStation™Store.

How to make purchases online from PlayStation Store

You can browse PlayStation Store content and make purchases online, on PlayStation®App, or on your PlayStation consoles.

  1. Go to PlayStation Store.
  2. Browse or use the search icon to find and select content.
    Add-ons and season passes can be selected by scrolling down to the Add-Ons section.
  3. Read the content description carefully to make sure you've selected the right edition. Also check the age rating, compatibility notices, and system requirements.
  4. Select Add to Cart (or Pre-Order) > Confirm Purchase.
Download games and add-ons
Content types
  1. Go to PlayStation Store.
  2. Search or scroll to find and select content.
    Add-ons and season passes can be selected by scrolling down to the Add-Ons section.
  3. Read the content description carefully to make sure you've selected the right edition. Also check the age rating, compatibility notices, and system requirements.
  4. Select the price, choose the right content edition, and then select Confirm Purchase.
  1. To download, select the content you purchased in either PlayStation Store or Library, and then select Download.
Download games and add-ons
Content types
  1. Go to PlayStation Store.
  2. Search and select content, or scroll down on the side menu to browse by content type.
    Add-ons and season passes can be selected by scrolling down to the Add-Ons section.
  3. Read the content description carefully to make sure you've selected the right edition. Also check the age rating, compatibility notices, and system requirements.
  4. Select Add to Cart (or Pre-Order) > Proceed to Checkout.
  1. To download, select the content you purchased in either PlayStation Store or Game Library, and then select Download.
Download games and add-ons
Content types
  1. Select the PlayStation Store icon or the search icon.
  2. Browse or search to find and select content.
    Add-ons and season passes can be selected by scrolling down to the Add-Ons section.
  3. Read the content description carefully to make sure you've selected the right edition. Also check the age rating, compatibility notices, and system requirements.
  1. Select Add to Cart (or Pre-Order) > Confirm Purchase.
Download games and add-ons
Content types
PlayStation App support
  • Activating Require Password at Checkout adds an extra layer of security to your account.
Set up "Require Password at Checkout"
  • Child accounts can only purchase content with suitable age ratings, and once spending limits are set by the family manager.
Set parental controls
Age ratings

PlayStation Store information

  • You need to have an account to use PlayStation Store services.
Create an adult account
  • You can use a payment card or your wallet funds to make purchases from PlayStation Store.
Accepted payment methods

Types of content available on PlayStation Store

  • Games, add-ons, pre-orders
    This type of content needs to be downloaded.
Download games and add-ons
Pre-order content
  • In-game currency, consumables, skins
    This content usually doesn’t require a download.*
  • Season passes
    A bundle of content that may include future content releases. Any downloadable content included in a season pass needs to be individually downloaded.
Season pass guide
  • Subscriptions
    Ongoing subscriptions give you access to content such as games and online multiplayer.
Subscribe to PlayStation Plus

*Some game skins, etc. may require a download.

How to view PlayStation Store transaction history

  • Visit the guide below to find out how to view your PlayStation Store purchase history, manage subscriptions such as PlayStation Plus, and check your service list.
Check transactions and subscriptions
  • Checking your transaction history is useful if you want to know whether a purchase was successful, or find the cause of any unfamiliar charges. If you find an unfamiliar charge, please visit the unauthorized transactions guide below.
Unauthorized transactions
  • If you’ve changed your mind about content you've just purchased on PlayStation Store, you may be able to request a refund.
    To find out more, please visit the guide below.
Request refund

Having issues?

  • If you experience an error when trying to purchase using a credit or debit card, please visit the guide below.
Troubleshoot credit or debit card issues
  • If you're having trouble downloading or starting PlayStation Store content, check the guides below.
Troubleshoot game downloads
Troubleshoot game launches

For other issues, please contact PlayStation Support using the link at the bottom of this page.

Need help? 

Contact our support specialists

Contact PlayStation Support