Could not connect to the network.

Please try the following steps: 

  1. PlayStation™Network ("PSN") may be temporarily unavailable. Visit the PSN status page to check for service issues.
  2. Check with the game publisher to see if there are server issues.
  3. If both services are active, go to Settings > Network > Test Internet Connection to confirm you can connect to the internet.
  4. Update your router’s firmware. Please contact your router manufacturer or Internet Service Provider for assistance if required. 
  5. Turn off other devices connected to your network.  
  6. If you're still experiencing difficulties, please try again later as the server may be experiencing high traffic.

Need help? 

Contact our support specialists