How to deactivate a PlayStation console

Learn how to deactivate your PlayStation consoles to allow new console activation and avoid activation limits.

How to deactivate a PlayStation console

Learn how to deactivate your PlayStation consoles to allow new console activation and avoid activation limits.

Deactivate a PlayStation®5 console

You can have one PS5™ console with Console Sharing and Offline Play activated on your account

To turn off PS5 Console Sharing and Offline Play, go to the home screen and select Settings > Users and Accounts > Other > Console Sharing and Offline Play > Disable.

You can have one primary PS4 console activated on your account.

  1. Go to Settings > Account Management > Activate as Your Primary PS4.

  2. Select Deactivate > Yes.

  1. Select your local user account and go to PlayStation Network > Sign-in > Account Management

  2. Go to System Activation and highlight PS3

  3. Select the type of content you want to deactivate for your PlayStation®3 console: Game or Video

  4. Select Deactivate System

  1. Tap Settings on the home screen. 

  2. Go to PlayStation Network > System Activation

  3. Select the type of content you want to deactivate: Game or Video

  4. Tap Deactivate > OK.

Remotely deactivate a console 

If you can't access a PlayStation console, it’s still possible to deactivate (and sign out of) all devices attached to your account using Account Management on a web browser.

You can only deactivate your consoles once every six months.

  1. Sign in to Account Management.

  2. Select Device Management > PlayStation Consoles > Deactivate All Devices.

Please note, PlayStation Video cannot be remotely deactivated and you'll need to do this on the console itself. If you no longer have access to the console linked to PlayStation Video, please contact us. 

Activate a PlayStation console

Activating your console allows you to share purchases and certain subscription benefits with other players on that console. 

Need help? 

Contact our support specialists