Ready to start your PS5 experience?
Setting up your new PlayStation®5 is the first step.
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
2126 Kromadit Bldg., 4th Floor, New Petchburi Rd., Bangkapi, Huay Kwang, Bangkok 10310
Operating hours: 8:00 - 17:30; Mon - Sat (Closed on Sun & Public Holidays)
Eject a disc
How to safely remove a stuck disc from your PS4.
Own a PS VR?
It's easy to request a PlayStation Camera Adaptor.
Safe Mode
Many issues can be solved using Safe Mode.
Looking for PlayStation manuals?
Find the online manual for your PlayStation system.
Improve your PlayStation connection
Help for sign-in and connection issues.
Troubleshoot your PS4 before requesting a repair
Solve issues using Safe Mode on PlayStation®4
Need help?
Contact our support specialists