CE-39984-3
PS4 obtained an IP address but cannot connect to the Internet.
Confirm your network settings and try an Internet connection test.
If you are using a Wi-Fi hotspot, you may need to log in to the hotspot network in order to connect to the Internet.
If you cannot open the PS4 web browser, go to
Settings
>
User's Guide
and you will be able to see a login screen for the wireless hotspot.
Back to PlayStation
Age restricted
CE-39984-3
Enter your date of birth.
MM
DD
YYYY
Please enter a valid date
Confirm age
Sign In
to your Sony account and we'll remember your age next time.
Back to PlayStation
Age restricted
Sorry, you are not eligible to view this content.
Back to
PlayStation.com.