How to close an account for PlayStation 

Closing your account will permanently delete all data and content associated with it, and you won’t be able to sign into PlayStation with that account.

Please note, your account will enter a 30-day freeze period which begins at the time we receive your request. At any time during the period, you can choose to re-open your account by contacting PlayStation Support and cancelling the account closure. 

How to close your account on PlayStation app 

  1. Open the PlayStation app and sign in.
  2. Select Settings from the top of the home screen.
  3. Scroll down and select Close Your Account from the bottom of the menu.
  4. Follow the on-screen instructions.

How to close your account on PlayStation Family app 

  1. Open the PlayStation Family app and sign in.
  2. Select Settings from the bottom of the home screen.
  3. Scroll down and select Close Your Account from the bottom of the menu.
  4. Follow the on-screen instructions.

Important
If you’re a family manager, closing your account will also close all child accounts in your family. 

Need help? 

Contact our support specialists