How to fix WS-116328-1

Please install the latest system software.

Please connect PlayStation®5 console to the Internet and update it to the latest version of the system software.

  1. If an error occurs during the update, restart your network equipment and PS5 console, then try to update again.
  2. If possible, try another update method other than via the Internet.
    You can also download PS5 console system software to a USB drive via a computer that can connect to the Internet.
  3. If you cannot connect your system to the internet, you can also update it by a game disc.
    When you start a disc that contains a more recent version of the system software, a screen will be displayed to guide you through the update process. Follow the on-screen instructions to perform the update.

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