What do you need help with?

Select a topic to find the best way to contact us.

What do you need help with?

Select a topic to find the best way to contact us.

Hardware & Repairs

PS5 and other consoles

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Need to contact us?

RECOMMENDED
PlayStation Repairs Troubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us (*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Hardware & Repairs

Controllers

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Need to contact us?

RECOMMENDED
PlayStation Repairs Troubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us (*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Hardware & Repairs

VR Systems

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Need to contact us?

RECOMMENDED
PlayStation Repairs Troubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us (*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Hardware & Repairs

Accessories

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Need to contact us?

RECOMMENDED
PlayStation Repairs Troubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us (*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Games

Installing, downloading and updating games

Need to contact us?

RECOMMENDED
Call us (*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Connectivity

Internet connection

Need to contact us?

RECOMMENDED
PlayStation Repairs Troubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us (*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.