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What do you need help with?

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What do you need help with?

Select a topic to find the best way to contact us.

Hardware & Repairs
Games
Connectivity
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Hardware & Repairs

PS5 and other consoles
Controllers
VR Systems
Accessories
Back to Support topics
Hardware & Repairs

PS5 and other consoles

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Service Center Information
Warranty

Need to contact us?

RECOMMENDED
PlayStation RepairsTroubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Back to Support topics
Hardware & Repairs

Controllers

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Service Center Information
Warranty

Need to contact us?

RECOMMENDED
PlayStation RepairsTroubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Back to Support topics
Hardware & Repairs

VR Systems

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Service Center Information
Warranty

Need to contact us?

RECOMMENDED
PlayStation RepairsTroubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Back to Support topics
Hardware & Repairs

Accessories

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Service Center Information
Warranty

Need to contact us?

RECOMMENDED
PlayStation RepairsTroubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Back

Games

Installing, downloading and updating games
Back to Support topics
Games

Installing, downloading and updating games

Need to contact us?

RECOMMENDED
Call us(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.
Back

Connectivity

Internet connection
Back to Support topics
Connectivity

Internet connection

Need to contact us?

RECOMMENDED
PlayStation RepairsTroubleshoot your device and get your issue fixed. PlayStation Repairs
RECOMMENDED
Call us(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holidays) / Close on Sat and Sun
We are currently closed for call us enquiries.