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What do you need help with?
Select a topic to find the best way to contact us.
Hardware & Repairs
Hardware & Repairs
PlayStation®5
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Need to contact us?
RECOMMENDED
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220
Hardware & Repairs
PlayStation®4
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Need to contact us?
RECOMMENDED
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220
Hardware & Repairs
PlayStation®VR
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Need to contact us?
RECOMMENDED
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220
Hardware & Repairs
DualSense™ wireless controller
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Need to contact us?
RECOMMENDED
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220
Hardware & Repairs
Legacy Hardware & Accessories
Repair Service & Warranty
For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Need to contact us?
RECOMMENDED
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220
Games
Installing and updating games
Need to contact us?
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220
Connectivity
Internet connection
Need to contact us?
RECOMMENDED
RECOMMENDED
Call us
(*Tagalog language support only) Open: Mon-Fri 8:30 - 17:30 (excl. public holiday)
02-8540-1220
02-8540-1220