PS Store & Refunds

PS Store & Refunds

PlayStation Support

Accepted payment methods

Learn which credit and debit cards can be used on PlayStation Store.

How do I purchase content?

Learn how to purchase games and subscriptions on PS Store.

Requesting a PS Store Refund

Learn about refunds for games, DLC, pre-orders and subscriptions.

Having trouble resetting your password?

Try our PlayStation Online Assistant to find out how to recover your account.

Problems entering credit card information

Learn about common issues with entering payment information.

Enable password at checkout

A password at checkout adds extra security to your account.

Can I use PayPal on PS Store?

Learn about using PayPal and which countries are supported.

Find a charge you didn't make?

Find out what to do if you don't recognise a payment to PS Store.