Prevent children from changing parental controls on PlayStation®5 and PlayStation®4

Prevent children from changing parental controls on PlayStation®5 and PlayStation®4

Learn how to prevent children from changing parental controls on PS5™ and PS4™. 

Set a system restriction passcode

The system restriction passcode prevents your child from changing parental controls settings on your PlayStation, such as age ratings and default parental controls. Make sure to choose a memorable passcode that only you know. Only share it with the family member(s) you appoint as guardian because it enables all controls to be changed or removed.

  1. Sign in as the family manager and go to Settings > Family and Parental Controls > PS5 Console Restrictions.
  2. Enter the existing system restriction passcode. If you haven't set one before, the default is 0000.
  3. Select Change Your System Restriction Passcode.
  4. Enter a new four-digit passcode using the corresponding buttons on the controller. Make sure it's something memorable that only you know.
  5. Enter the passcode a second time to confirm.
  1. On your PS4 system, go to Settings > Parental Controls/Family Management > PS4 System Restrictions.
  2. Enter the existing system restriction passcode. If you haven't set one before, the default is 0000.
  3. Select Change System Restriction Passcode.
  4. Enter a new four-digit passcode using the corresponding buttons on the controller. Make sure it's something memorable that only you know.
  5. Enter the passcode a second time to confirm.

Set a login passcode

Encourage everyone who has an account on your PlayStation console to set a login passcode. Otherwise, your child family members can log in to the accounts of adults or older children and avoid the controls you have placed on them.

  1. Go to Settings > Users and Accounts.

  2. Select Login Settings > Set a PS5 Login Passcode.

  3. Set a four-digit passcode. Make sure it's something memorable that only you know.

  1. Go to Settings > Login Settings > Login Passcode Management.

  2. Set a four-digit passcode. Make sure it's something memorable that only you know.

Disable new user creation and guest login 

Prevent your child from creating a new unrestricted account instead of using the one you created for them by disabling new user creation and the option to log in as a guest. 

  1. Log in as the family manager and go to Settings > Family and Parental Controls > PS5 Console Restrictions.
  2. Select User Creation and Guest Login > 'Not Allowed'.

  1. Log in as the family manager and go to Settings > Parental Controls/Family Management > PS4 System Restrictions
  2. Select New User Creation and Guest Login > 'Not Allowed'.

Need help? 

Contact our support specialists

Need help? 

Contact our support specialists