For the best PlayStation experience, make sure your PlayStation®4 console system software is always updated to the latest version.
An update to the system software for PS4™ consoles was released on 08/03/2023.
Version 10.50
Version 10.01
Version 10.0
If the system software update on your PS4 console is stuck, restart the update. If that fails, download the update file below to a USB drive and follow the instructions below.
Using a PC or Mac, create a folder named "PS4" on a USB drive formatted as FAT32. Inside that folder, create another folder named "UPDATE".
Download the update file (button below) and save it in the "UPDATE" folder. Save the file as "PS4UPDATE.PUP".
Plug the USB drive containing the file into your PS4 console.
Start the PS4 console in Safe Mode: press and hold the power button, releasing after the second beep.
Select Safe Mode option 3: Update System Software.
Select Update from USB Storage Device > OK.
If your PS4 console does not recognize the file, check that the folder names and file name are correct. Enter the folder names and file name using uppercase letters.
Reinstalling the system software on your PS4 console will delete all of the data on your PS4 console. This process is often referred to as a "factory" reset, or "hard" reset.
Using a PC or Mac, create a folder named "PS4" on a USB drive formatted as FAT32. Inside that folder, create another folder named "UPDATE".
Download the reinstallation file (button below) and save it in the "UPDATE" folder. Save the file as "PS4UPDATE.PUP".
Plug the USB drive containing the file into the PS4 console.
Start the PS4 console in Safe Mode: press and hold the power button, releasing after the second beep.
Select Safe Mode option 7: Reinstall System Software.
Select Update from USB Storage Device > OK.
If your PS4 console does not recognize the file, check that the folder names and file name are correct. Enter the folder names and file name using uppercase letters.
If your PS4 system software download is stuck, please delete the update and start again:
If you experience multiple failed downloads, please update the PS4 system software using a USB.
If you are having issues with your PS4 system software update, please visit the guide below for further steps.
Version 9.60
This system software update improves system performance.
Version 9.51
This system software update improves system performance.
Version 9.50
In Party, we've updated the following:
Version 9.04
This system software update improves system performance.
Version 9.03
This system software update improves system performance.
Version 9.00
Main features in the system software update:
Other updated features:
Notices
System Software
By using or accessing the System Software, you agree to be bound by all current terms of this Agreement. To access a printable, current copy of this Agreement, go to http://doc.dl.playstation.net/doc/ps4-eula/.
Sony Interactive Entertainment, at its sole discretion, may modify the terms of this Agreement at any time, including any terms in the PS4 system documentation or manual, or http://doc.dl.playstation.net/doc/ps4-oss/index.html.
Please check back on this website from time to time for changes to this Agreement.
Updates to the system software, including security updates, will be released for your PS4 console from time to time which are necessary for the proper functioning of the console.
You will be notified about new system software updates if your console is connected to the internet or when you insert a game disc that requires a later system software version to play. Alternatively, you can always revisit this page for the latest available updates.
SIE strongly recommends always installing the latest update as soon as possible after the update is released. Failure to do so might expose your console to security risks and/or might compromise the proper functioning of the console.
From 1st January 2023, we will temporarily only accept payments using your wallet, which you will only be able to fund by using PlayStation Store Gift cards. For more details, go to playstation.com/croatia-currency
We are currently experiencing delays in service. Expect extended turnaround times.
Enter your date of birth.