How to make a hardware purchase

Find out how to purchase consoles and devices from PlayStation.

How to make a hardware purchase on PlayStation

  1. Select Sign In from the top right of the screen.
Create an account
  1. Browse or use the search icon to find hardware and complete your purchase.
  • To make a hardware purchase from PlayStation, you must be aged 18 or over.
  • Wallet funds can't be used for hardware purchases.

How to redeem a promo code for a hardware purchase 

  1. Add an item to your cart.
  2. Select Redeem Promo Code and follow the on-screen instructions to complete your purchase.
Redeem a digital code

Frequently asked questions 

Why am I seeing “Currently Unavailable” when trying to purchase a PS5 console?
All available PS5 consoles have been sold. Please check back later. 

I performed a chargeback on my purchase. How do I repay the money to PlayStation?
If you have processed a chargeback on your purchase and now wish to reverse that chargeback, the cardholder will need to contact their financial institution to reverse the chargeback and repay the money to PlayStation. The time it takes to process this can vary depending on the financial institution but you should allow 10-15 days.

Reverse account debt suspension

Which payment methods are available to me?
Visit the guide below for the payment methods in your country/region.

Accepted payments

Promo codes redeemable for physical purchases are governed by the physical Promo Code Terms and Conditions.

Please note, wallet funds can't be used for hardware purchases.

Find out more

Need help? 

Contact our support specialists

Contact PlayStation Support