Getting started with your new PlayStation®5 console

Getting started with your new PlayStation®5 console

Find out how to set up your PS5™ for the first time, update the system software and connect to PlayStation™Network (PSN).

How to attach the PS5 console base

Always attach the base to your PS5 console when setting it up for use. How you attach the base depends on how you want to place your PS5 console.

  1. Align the hook (A) and the groove on the base by rotating the top and bottom part of the base in opposite directions. Keep rotating until you hear a "click".
  1. Place the console with the rear side facing up, and then remove the screw hole cap.
  1. Attach the screw hole cap to the bottom of the base, and then remove the screw from the bottom of the base.
  1. Attach the base to your PS5 console, and then secure with the screw. Use a coin or similarly shaped object to tighten the screw.
  1. Make the hook (A) and the groove on the base unaligned by rotating the top and bottom part of the base in opposite directions. Keep rotating until you hear a "click".
  1. Place the console with the rear side facing up.
  1. Align the base with the marked area on the console, and press the base in firmly.

How to connect a PS5 console to a display

  1. Insert one end of the HDMI cable into the HDMI OUT port on the rear of the PS5™ console. 
  2. Insert the other end of the HDMI cable into the HDMI input on your display device. 
  3. Insert the power cable into the AC IN connector on the rear of the PS5. 
  4. Safely insert the power plug into a mains electrical outlet.

After turning on the PS5  for the first time, follow the on-screen instructions to:

  • Connect the controller to the system.
  • Select your language.
  • Set up your internet connection.
  • Adjust display settings
  • Control power options for Rest Mode
  • Read and accept the user agreement.
Troubleshoot HDMI issues

How to connect a PS5 console to the internet

  1. Go to Settings > Network > Settings > Set up Internet Connection. 

  2. Select your connection type and enter the network security information.

Troubleshoot connection issues

How to update PS5 console system software

If a system software update is required you will see a notification to Update. To check for system software updates:

  1. Go to Settings > System > System Software > System Software Update and Settings.

Here you can check your current system software version. Update Available appears if a newer version is available.

If you are having issues when downloading a system software update, you can manually update using an external drive and a computer.

Troubleshoot system software issues
Manually update PS5 system software

How to connect a PS5 console to PSN 

Once your system software is up to date, you will be prompted to sign in to PlayStation Network. You can use your existing account details to sign in or create a new account. If you have the PlayStation App downloaded and set up, you can sign in with your phone.

Create an account for PSN
PS App sign in
Family on PSN

How to transfer games and data from a PS4 console

You can transfer data from PS4 to PS5 consoles using data transfer, extended storage or Playstation®Plus cloud storage. 

Transfer data from PS4

Before transferring a PS4 game to your PS5 console, please check that it is playable on PS5 by visiting the guide below.

PS5 backward compatibility

How to purchase games from PlayStation Store

  1. From the Games home, select PlayStation Store.
  2. Search for the game you would like to purchase and select the game card.
  3. Select Buy > Confirm Purchase > Download.
  4. You can find your purchases in Games home and the Game Library. 
  5. Select the game and choose Play.
PlayStation™Store guide

  1. Insert the game disc. The game will install automatically. 

  2. Select the game from your Games home to start playing.

Play PS4 discs on PS5 consoles

Play online with PS5 console

To be able to play online with your friends, as well as gain access to a variety of other benefits, you can subscribe to PlayStation®Plus. 

Need help? 

Contact our support specialists

Contact PlayStation Support