To play online, you need an account for PlayStation™Network (PSN). Once you have an account, you can manage your account settings to tailor your PlayStation experience.
Family managers can create separate accounts for their children and set unique preferences for each.
Ask your parent or guardian to help you to create your account.
Most PlayStation content is rated by an independent ratings body. Learn more about how age-rating information can help you to decide what content you want to play and (for parents) what content is appropriate for your children.
We want to provide a fun, inclusive experience for all players. So, everyone who has an account has to agree to play by the same rules. We set those out in the PlayStation Network Terms of Service.
When you play online, follow the Code of Conduct, and tell us if others don't.
We created this shorter version to help our younger users, but any player will find it helpful.
Our global team of human moderators review reports of misconduct on PlayStation Network.
To help us remove inappropriate content from the network, SIE encourages its players to submit any content that breaches our Code of Conduct. Trained moderators will evaluate each report, remove any offensive content and take action on the offender's account if we deem that a reported player violated our Terms of Service User Agreement.
In addition to taking action on an offender's account, moderators may escalate reports for further review, which may include notifying law enforcement (or another appropriate government agency or appropriate authority) if the breach involves a threat to life or safety of yourself or others, or any other activity that we believe to be unlawful.
Our global team of moderators review the reports that you send. They review reports carefully to see whether a player has breached the Code of Conduct, and then apply an appropriate action to the account.
For minor offences, we may issue a warning, but for more serious offences, we may suspend a player's account, restricting access to PlayStation Network and other online services until the suspension is over.
Some of the common questions you may have about staying safe on PlayStation are covered below. If you don’t see your issue covered here, please check our Support site.
PlayStation Support is currently experiencing technical challenges and we are unable to respond to you at the moment. We're doing everything we can to resume our service as quickly as possible. In the meantime, find help on the Support website.