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How to connect and charge your PULSE Explore wireless earbuds

Find out how to connect PULSE Explore™ wireless earbuds with PlayStation®5 consoles.

How to connect your PULSE Explore wireless earbuds with your PS5 console

Connect your PULSE Explore wireless earbuds to your PS5® console using the included PlayStation Link™ USB adapter. The included USB adapter is paired to your earbuds out of the box.

  1. Make sure that your PS5 console is on.
  2. Make sure both of your earbuds are docked in the charging case.
  3. Insert the USB adapter into one of the USB Type-A ports on your console.
  4. Remove both earbuds from the case to connect them to your console.
    When connected, the status indicator on the adapter turns solid white.
  1. Follow the on-screen instructions to finish setting up your earbuds.
  • Your earbuds search for a connection for 30 seconds. If they don’t find an available connection, the earbuds turn off. Press the PlayStation Link™ button on either of your earbuds to search for a connection again.
  • You can control the volume from both your earbuds and your PS5 console.
  • If there's another paired set of earbuds near your PS5 console that’s trying to connect, you may get an on-screen PS Link Device Nearby notification letting you know. Follow the on-screen instructions if you want to connect.
  • Use your earbuds to play with PlayStation®VR2 once they’re connected to your console. If you have headphones connected to your VR headset, disconnect them before using your earbuds.

How to wear your PULSE Explore wireless earbuds

Make sure you insert and position your PULSE Explore wireless earbuds into your ears as shown below. 

Pick the earbud tip size that best suits your comfort and provides a good acoustic seal. Choose your favourite out of four sizes included in the box. The earbuds are pre-attached with a pair.

To check that you’re using a good earbud tip size for you, try the following: 

  • Insert the earbuds in your ears and then try speaking aloud or walking near a loud sound source. External noises should sound slightly muffled. When you play audio, it should be equal in both earbuds. 
  • Listen to music at a medium volume. Audio from both earbuds should sound the same. 
  • Check that there’s slight resistance when you remove the earbuds from your ears. The earbuds shouldn’t fall out accidentally during use. 

How to update the device software of your wireless earbuds and USB adapter

Updates for your PULSE Explore wireless earbuds and USB adapter are added when you update your PS5 console system software. Make sure your earbuds and adapter are updated to the latest version available. When there’s a new update available, follow the on-screen instructions.

You can also manually check and update the device software.

How to charge your PULSE Explore wireless earbuds

When you open the charging case with your PULSE Explore wireless earbuds docked in the case, the status indicator blinks to show the battery level of your earbuds. If the indicator blinks red, the battery level of your earbuds is low or empty.

  1. Dock your earbuds in the case.
    The indicator on the case slowly blinks orange while charging.
  2. Wait for your earbuds to charge.
    The indicator turns off when charging is complete.
  • When the battery of your earbuds is empty, fully charging them takes approximately 40 minutes. If you want to use your earbuds sooner, let them charge for 10 minutes to use for 1.5 hours.

How to charge the charging case

When you close the charging case with your earbuds docked in the case, the status indicator blinks to show the battery status of the case. If the indicator blinks red, the battery level of the case is low or empty.

You can charge your case from any compatible USB Type-A charging port using the included USB cable.

  1. Make sure your device with the USB-A port is on, such as your PS5 console or PC/Mac®.
  2. Connect your case to the USB-A port using the included USB cable.
    The indicator on your case slowly blinks orange while charging.
  3. Wait for your case to charge.
    The indicator turns off when charging is complete.
  • When the battery of the charging case is empty, fully charging it takes approximately 1.5 hours.
  • If you want to charge your case while your console is in rest mode, you must activate this feature.

Battery level of your PULSE Explore wireless earbuds and charging case

The status indicator blinks in the following ways to indicate the battery level of your earbuds and case:

Full
Green, 3 blinks

Low
Red, 1 blink

Medium
Orange, 2 blinks

Empty
Red, rapid blinks

  • You can also check the battery level of your earbuds and charging case on your console by selecting Accessories in the control centre.

Need help? 

Contact our support specialists